Culture of the mind

Elsa Pahnke has over 20 years organisational development experience, leading cultural transformation across Customer Service for the likes of Commbank.

Join Elsa for a practical, information packed session how to begin a cultural transformation with yourself. Learn effective cultural transformation techniques and how to apply these to your life.

This 60-minute session will draw on her extensive research of positive psychology, neuroscience, Voice of the Customer data analytics, mindfulness and organisational psychology.

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